• 30 hospitals
• 280 sites of care
• 4,281 beds
• 24,000+ team members
• 8,200+ nurses
• 1,800+ aligned providers
• 5.8M annual provider encounters
• 421 medical residents

• Translates practice and specialty workflows into application and technology designs.  
• Analyzes application release notes and technical specs to identify impact and opportunities; plans and executes on new functionality in upgrades.   
• Evaluates current state processes and identifies gaps to future state goals related to IT application utilization.  
• Capable of managing assigned project tasks to remain on track with project timelines. Proactively communicates risks and delays and escalates issues as appropriate.  
• Demonstrates ability to communicate information to internal and external customers in a clear and concise manner and delivers difficult/sensitive information tactfully.  
• Assist with defining, testing and implementing interfaces with third party system, and develop effective end-to-end workflows around the interfaces (as applicable).  
• Ability to analyze and troubleshoot problems. Consistently offers solutions with minimal assistance from manager. 
• Participates in business continuity planning and assists with the development of disaster recovery measures. 
• Participates in after-hours support On-Call rotation.  

Required Qualifications

• BA/BS degree or equivalent experience.
• 3+ years of experience in applicable business area (clinical, operational or IT systems support).
• Proven ability to understand business issues and objectives as well as the ability to translate them into application solutions.
• Strong understanding in the areas of application technology and system design.
• Proficient in Microsoft Office 365 tools
• Excellent oral and written communication skills, as well as strong interpersonal relationship skills.

Preferred Qualifications

• Epic Certifications: Cadence/Prelude, Referrals, Welcome strongly preferred
• 5 years of experience working within Information Technology implementing and supporting applications
• Epic go-live experience providing onsite and/or remote support
• Ability to travel up to 25% to Ardent facilities for pre-activation, implementation

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About Ardent Health

At Ardent Health, everything we do starts with people—including you. As a national healthcare provider, we’re united by a shared purpose: caring for our patients, our communities, and one another. When you join Ardent, you’re part of a team that’s making healthcare more accessible, compassionate, and easy to navigate. What makes Ardent different is where and how we work. Our hospitals and clinics are rooted in thriving mid-size communities across Idaho, Kansas, New Jersey, New Mexico, Oklahoma, and Texas—offering a high-quality, more affordable lifestyle without sacrificing career opportunity. Here, you can build a meaningful career while enjoying more balance, flexibility, and connection to your community. You’ll be supported by the strength of a national organization—with 30 hospitals, 280 sites of care, and 24,000+ team members—while having the autonomy to make a real impact locally. Whether you’re growing your skills, exploring new roles, or advancing your career, Ardent gives you the resources and flexibility to succeed. At Ardent, your work matters—and so does your life outside of it. We have opportunities across Ardent's affiliate health systems, including: BSA Hea...lth System in TX Hillcrest Healthcare System in OK Lovelace Health System in NM Mountainside Medical Center in NJ Portneuf Health in ID Pascack Valley Medical Center in NJ Seton Medical Center Harker Heights in TX UT Health East Texas in TX The University of Kansas Health System St. Francis Campus in KS

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