Overview

Works to help triage patients to the correct level of medical transport care, communicates with ground and flight crews, provides flight/ground following and communications, and assists with a variety of short and long-term projects. Works collaboratively with others to deliver the safest and highest quality patient and family centered care possible during transport.

* May require Certified Flight Communicator certification or equivalent training within 18 months of hire; Must maintain current certification by completing required continuing education courses.
* Requires successful completion of a dispatch orientation program upon hire.
* Requires a minimum of 0-3 years of relevant industry experience; EMT certification preferred.
* Dispatch experience preferred.
* Requires excellent communication skills; in-depth knowledge of communication equipment and technology; and knowledge of transport responsibilities in order to give and receive critical information accurately.
* Remains current and active in the profession and the medical transport industry.
* Completes clinical rotations or operational experiences as assigned and by the completion due date.
* Ability to type a minimum of 20-30 words per minute.
* Ability to work with computer programs such as MS Word, MS Excel, and our CAD system.