About Us

Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well.

Our Core Values are:

• We serve faithfully by doing what's right with a joyful heart.
• We never settle by constantly striving for better.
• We are in it together by supporting one another and those we serve.
• We make an impact by taking initiative and delivering exceptional experience.

Benefits

Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include:

• Immediate eligibility for health and welfare benefits
• 401(k) savings plan with dollar-for-dollar match up to 5%
• Tuition Reimbursement
• PTO accrual beginning Day 1

Note: Benefits may vary based upon position type and/or level.

Job Summary

The Operating Room (OR) Scheduling Coordinator 1 schedules surgical procedures and adjusts schedules to maximize resource use. The coordinator notifies appropriate personnel of scheduled dates and times. This position also maintains related systems and performs other duties.

Essential Functions of the Role

• Coordinates customer needs to plan patient care and create a positive experience for patients and internal customers. Instructs patients on tests, procedures, appointments, check-in locations, and other general information professionally and courteously, following policies and procedures. Coordinates hospital admissions and communicates with patients as needed.
• Answers and screens phone calls for the office or department. Routes calls within customer service guidelines. Accurately records messages and delivers them promptly. Checks voicemail frequently. Effectively screens and edits confidential correspondence and documents. Follows policies and procedures for patient care and administrative issues.
• Provides scheduling help to ensure the department's efficiency. Coordinates with surgeons, their staff, OR staff, and other departments about orders, special requests, available operating rooms, and scheduling information. Manages changes, postponements, cancellations, and preferred case order with physicians' staff, Surgical Services, and day surgery units. Informs Surgical Services of possible equipment conflicts in the OR. Coordinates posting of cases involving multiple services and surgeons. Monitors surgeon lineup for next day surgeries and revises as needed. Informs OR staff of equipment needs, conflicts, and specialties.
• Assembles, prints, and distributes OR schedules. Publishes tentative schedules five days in advance and posts them at the Control Desk in OR. Produces a three-day schedule for day surgery management, OR Director, and Admitting Department for inpatient pre-certification.
• Enter data into the OR scheduling system. Generate Anesthesia Record (Form 26) and file it appropriately. Maintain patient confidentiality. Edit electronic blue tickets.
• Communicates to departments when surgery blocks are returned. Releases and reassigns returned surgery blocks. Builds new blocks periodically and redistributes them according to utilization. Attends block booking meetings. Coordinates with clinic training staff to provide education on scheduling software and block booking.
• Adds, edits, transfers, deactivates, and maintains staff in the perioperative database (I-Path and PARIS) with correct security access and passwords. Monitors, reports, and works with the IS Administrator to resolve database issues.

Key Success Factors

• Knowledge of medical terminology, diagnostic coding (CPT/CD9 preferred) and basic math skills preferred.
• HAR Appointment Manager preferred or other scheduling system software knowledge.
• Performs job duties following organization and departmental safety policies and procedures. Completes annual safety updates through the organization's computerized education system. Reads, knows, and signs the MSDS manual annually.
• Proven written and verbal communication skills.
• Exceptional attention to detail, with time management skills.

Belonging Statement

We believe that all people should feel welcomed, valued and supported.

QUALIFICATIONS

• EDUCATION - H.S. Diploma/GED Equivalent
• EXPERIENCE - 1 Year of Experience

About Baylor Scott & White Health

Baylor Scott & White Health (BSWH) is the largest not-for-profit health care system in Texas and one of the largest in the United States. With a commitment to and a track record of innovation, collaboration, integrity and compassion for the patient, BSWH stands to be one of the nation’s exemplary health care organizations. Our mission is to serve all people by providing personalized health and wellness through exemplary care, education and research as a Christian ministry of healing. Joining our team is not just accepting a job, it’s accepting a calling!

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