Reporting to the Clinical Director, the Practice Manager for Torrance Urology oversees the business and patient care support functions for the clinic. Responsible for FTE, call center and patient access, administrative and financial analysis working within a prescribed budget, care coordination of clinical services and communication, space management, safety reporting, policy development and deployment.
Develops project plans to ensure unit goals and effective operations of these clinical practices are met. Responsibility also includes following and adhering to personnel policy and procedure, hiring, recruiting qualified personnel. Works with Clinic Medical Director, operation clinic leads/supervisors, Department Chair, Director of Operations and Executive CAO to assure an overall effective operation. Manages the administrative supervisor, who manages the day-to-day operations of the team responsible for authorizations and customer service.
Salary Range: $70,900 - $145,200 annually
Qualifications
Required:
Bachelor's degree or equivalent combination of education and experience
At least five years demonstrated skill in analyzing information, problems, situations and procedures to define objectives, identify pattern and formulate conclusions
Demonstratedskillinplanning,managingandanalyzingcompleterevenueandexpenses
budgets as assigned.
Abilitytocreativelyintegratecompetingdemandsofanoutpatientsettingintoa productive working environment
Ability
to interact diplomatically and sympathetically with a patient population invaryingdegreesofhealthandeffectivecommunicationwithstaff,facultyandthegeneral public in conveying information
to varying organizational levels
WorkingknowledgeofUniversitypoliciesandprocedurestoappropriatelymanage accounting systems, cashiering,
risk management and personnel.
DemonstratedskillandexperienceindevelopingQualityImprovementplanstoinclude
using the Lean Process (A3)
Interpersonal
skills and ability to communicateeffectively
and diplomatically with patients,staffandphysicians;giveandreceiveinformation,clarifypolicies,andmediate if necessary with
patients, physicians, and technologists
Abilitytoacceptandcarryoutoralinstructionsaccuratelyandworkindependentlyas well as a part of a team within a
demanding environment
Abilitytoprioritizework,handlemultipletaskstocompletionandmakedecisionson which course to follow for a particular situation
Abilitytoworkindependentlyandfollowthroughonassignmentswithminimaldirection and supervision
At UCLA Health, you can help heal humankind, one patient at a time by improving health, alleviating suffering and delivering acts of kindness. As you do, you’ll achieve great things in your life and your career. We’re a world-class health organization with four hospitals consistently recognized among the nation’s very best as well as an internationally-renowned medical school, primary and specialty care clinics and much more. Within our dynamic, innovative and growing organization, you’ll find exceptional opportunities to make the most of your abilities in a supportive, empowering and inclusive environment. If you embrace our values of Integrity, Compassion, Respect, Teamwork, Excellence and Discovery we invite you to see all you can accomplish at UCLA Health.