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Patient Access Specialist - Telecom
The Patient Access Specialist - Telecom is responsible for facilitating patient access services by managing incoming calls, assisting clinic customers at first point of contact and streamlining clinic-wide communications. Job Relationships Reports to the Patient Access Supervisor - Telecom Principal Responsibilities Answer all incoming telephone calls to the clinic, identify the need of the caller and route the call to the proper department with efficiency and accuracy. Demonstrate an advanced knowledge of the organization, the locations of departments, satellite locations and hours of operation for 350 + providers. Perform overhead paging and maintain open communication between personn


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