Overview

Hours are generally Monday-Friday 8am-4:30pm plus roughly 4 days/month hours will be between 6:30am-7pm No weekends or holidays

Location: Riley South Bend Clinic, 211 N Eddy St South Bend, IN 46617

Facilitates patient flow from point of entry to destination in a timely, accurate, and professional manner. Obtains specific information to generate an accurate financial and demographic record for patients that will ensure maximum reimbursement and clinical outcomes. Schedules appointments, interviews patients for appropriate medical information, explains charges and policies of the department/hospital, validates and enters charges into appropriate systems, and collects necessary payment. Answers incoming calls and directs patients and visitors appropriately.

Key responsibilities:

• Check in Patient
• Scheduling appointments
• Verifying insurance
• Obtaining consents

Front desk medical office experience required

• High School Diploma/GED is required.
• Prefer relevant experience in a health care setting.
• Ability to learn and retain medical coding; ICD-10; CPT coding preferred.
• Requires ability to interpret insurance information; knowledge of clinical practices and medical terminology preferred.
• Basic proficiency in MS Office (Word, PowerPoint, Excel).