Customer Service Representative II - Indianapolis in Indianapolis, IN for Indiana University Health

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Customer Service Representative II - Indianapolis

Overview We are looking for team members who are passionate about challenging and significant work for the good of every patient. We are searching for individuals who are compassionate, serve with a purpose, strive for excellence, and are dedicated to supporting their team! Responds to patient inquiries via telephone and email. Determines the best method for problem resolution meeting patient needs and organizational guidelines. Coordinates issue resolutions with other departments as necessary. Gathers patient personal and billing information for database entry and scheduling. * High School Diploma/GED required. * 3-5 years of customer service experience required. * Knowledge of medical terminology and medical coding required. * Ability

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