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Penn State Health - Physician Recruitment Logo
Penn State Health - Physician Recruitment

Elizabethtown, Pennsylvania

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BJC HealthCare

Belleville, Illinois

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BJC HealthCare

Saint Louis, Missouri

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Labcorp

Tualatin, Oregon

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University of Maryland Medical System

Baltimore, Maryland

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MultiCare Health System

Tacoma, Washington

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St. Joseph Regional Medical Center

Lewiston, Idaho

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AdventHealth

Orlando, Florida

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AdventHealth

Tampa, Florida

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AdventHealth

Land O Lakes, Florida

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Baylor Scott & White Health

Dallas, Texas

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CHRISTUS Health

San Antonio, Texas

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LifeStance Health

WALNUT CREEK, CA

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Duke University Health System

Durham, North Carolina

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WMCHealth

Valhalla, New York

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Geisinger

Scranton, Pennsylvania

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St. Joseph Regional Medical Center

Lewiston, Idaho

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Baylor Scott & White Health

Grapevine, Texas

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CHRISTUS Health

New Braunfels, Texas

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BJC HealthCare

Saint Louis, Missouri

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Labcorp

Concord, California

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University of Maryland Medical System

Glen Burnie, Maryland

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MultiCare Health System

Yakima, Washington

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Contact Center Specialist
JOB SUMMARYThe Contact Center Specialist 1, working under close supervision, responds to routine inbound phone calls, emails, and electronic requests to assist as front-line help for product and/or service requests. This may include, but is not limited to, technical help, answering questions, registering new patients, scheduling healthcare appointments, providing financial clearance, handling complaints, troubleshooting problems, and providing information on behalf of the institution. ESSENTIAL FUNCTIONS OF THE ROLEResponds to, and resolve routine inquiries, complaints and concerns through inbound phone calls, emails and electronic requests. Ensures a positive and exemplary experience with all customers by focusing on


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