Overview

Fred Hutchinson Cancer Center is an independent, nonprofit organization providing adult cancer treatment and groundbreaking research focused on cancer and infectious diseases. Based in Seattle, Fred Hutch is the only National Cancer Institute-designated cancer center in Washington.

With a track record of global leadership in bone marrow transplantation, HIV/AIDS prevention, immunotherapy and COVID-19 vaccines, Fred Hutch has earned a reputation as one of the world's leading cancer, infectious disease and biomedical research centers. Fred Hutch operates eight clinical care sites that provide medical oncology, infusion, radiation, proton therapy and related services, and network affiliations with hospitals in five states. Together, our fully integrated research and clinical care teams seek to discover new cures to the world's deadliest diseases and make life beyond cancer a reality.

At Fred Hutch we value collaboration, compassion, determination, excellence, innovation, integrity and respect. These values are grounded in and expressed through the principles of diversity, equity and inclusion. Our mission is directly tied to the humanity, dignity and inherent value of each employee, patient, community member and supporter. Our commitment to learning across our differences and similarities make us stronger. We seek employees who bring different and innovative ways of seeing the world and solving problems. Fred Hutch is in pursuit of becoming an anti-racist organization. We are committed to ensuring that all candidates hired share our commitment to diversity, anti-racism and inclusion.

Under general supervision, the Systems Engineer I is expected to ensure the stability, integrity, and efficient operation of Client focused systems. The SE1 provides operational support for authentication, logging, monitoring and alerting to include lifecycle management of end-user devices and virtualization platforms, such as Citrix. This person is responsible for monitoring, maintaining, supporting, and optimizing all operating systems and infrastructure systems' performance to identify, resolve and communicate issues. The SE1 packages applications and make routine updates to packages when needed. This position will handle the administration of Intune, Jamf, and device enrolment escalations from the Service Desk.

The Systems Engineer I reports to the Systems Engineering Manager (Client Engineering).

This is a hybrid opportunity based out of our Seattle, WA location. This role will have the opportunity to work partially at our campus and remotely.

On a rotating basis, provide 24/7 on-call support. Evening and/or weekend work may occasionally be required.

Responsibilities

• Fulfill day-to-day administration tasks associated with maintaining Windows/ Macs and/or Linux systems including monitoring and reporting on usage, capacity and availability of client systems
• Responsible for packaging applications and routine troubleshooting
• Resolve service requests related to Microsoft 365 messaging and Active Directory administration as it relates to the client experience. i.e. GPOs
• Develop automation to reduce administrative cost for routine or bulk tasks
• Responsible for MDM solution (Intune) to ensure proper documentation is kept current.
• Deploy security remediation steps to protect against vulnerabilities identified by the Information Security team through configuration and patching.
• Work with application owners to schedule maintenance windows where applicable
• On a rotating basis, provide 24/7 on-call support for mission critical infrastructure systems.
• Respond to incidents and service outages to restore service interruptions in a timely manner.
• Control and limit access in compliance with security policies and best practices to maintain system integrity.
• Create and maintain current and accurate technical documentation and diagrams.
• Follow and offer improvements for departmental processes such as change management, incident management, and problem management.
• Participate in infrastructure systems Design Reviews.
• Collaborate and participate in the transformation of legacy workflows.
• Identify and train in technical area(s) to develop expertise.
• Perform or automate planned maintenance after-hours / weekends as required.

Qualifications

MINIMUM QUALIFICATIONS:

• BS in Computer Science, Engineering or related field desired; or equivalent work experience.
• 2+ years of system administrator or engineer experience in an enterprise with increasing responsibilities; or equivalent work experience.
• Advanced skills with server operating systems, such as Microsoft Windows Server or Ubuntu.
• PowerShell scripting experience.
• Foundational understanding of Microsoft Active Directory and multiple OSes authenticating to AD.
• Familiar with network protocols, internet standards and client-server communication.
• Strong presentation, communication, and interpersonal skills.

PREFERRED QUALIFICATIONS:

• 3+ years of system administrator or engineer experience in an enterprise with increasing responsibilities.
• 3+ years of experience supporting server/client operating systems.
• 1+ years of experience building and supporting devices and packaging
• Advanced skills administering Microsoft Active Directory & Microsoft 365
• Must be familiar with App-V or other packaging solutions
• Up-to-date knowledge of network protocols, internet standards and client-server communication.
• Foundational understanding of enterprise level virtualization standards, preferably VMware.
• Broad understanding of interdependencies and strong ability to troubleshoot events (such as access rights or performance) across dissimilar platforms.
• Intermediate technical knowledge with SCCM/Jamf/AppV
• Working knowledge of Jira
• Strong understanding of IT automation.
• Strong understanding/working knowledge of Citrix.

A statement describing your commitment and contributions toward greater diversity, equity, inclusion, and antiracism in your career or that will be made through your work at Fred Hutch is requested of all finalists.

The annual base salary range for this position is from $84,448 to $126,651, and pay offered will be based on experience and qualifications.

This role will have the opportunity to work partially at our campus and remotely.

This position is eligible for a sign on bonus.

Fred Hutchinson Cancer Center offers employees a comprehensive benefits package designed to enhance health, well-being, and financial security. Benefits include medical/vision, dental, flexible spending accounts, life, disability, retirement, family life support, employee assistance program, onsite health clinic, tuition reimbursement, paid vacation (12-22 days per year), paid sick leave (12-25 days per year), paid holidays (13 days per year), paid parental leave (up to 4 weeks), and partially paid sabbatical leave (up to 6 months).

Our Commitment to Diversity