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The Vines Behavioral Health Hospital

Ocala, Florida

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Ennis Regional Medical Center

Ennis, Texas

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Aiken Regional Medical Centers

Aiken, South Carolina

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Garfield Park Behavioral Hospital

Chicago, Illinois

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Salinas, California

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WMCHealth

Suffern, New York

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MultiCare Health System

Tacoma, Washington

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University of Maryland Medical System

Towson, Maryland

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University of Maryland Medical System

Largo, Maryland

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Labcorp

Quincy, Massachusetts

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CHRISTUS Health

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CHRISTUS Health

Alice, Texas

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CHRISTUS Health

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CHRISTUS Health

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CHRISTUS Health

Shreveport, Louisiana

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CHRISTUS Health

Shreveport, Louisiana

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CHRISTUS Health

Harleton, Texas

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BJC HealthCare

Saint Louis, Missouri

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BJC HealthCare

Saint Louis, Missouri

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BJC HealthCare

Saint Louis, Missouri

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Contact Center Specialist
JOB SUMMARYThe Contact Center Specialist 1, working under close supervision, responds to routine inbound phone calls, emails, and electronic requests to assist as front-line help for product and/or service requests. This may include, but is not limited to, technical help, answering questions, registering new patients, scheduling healthcare appointments, providing financial clearance, handling complaints, troubleshooting problems, and providing information on behalf of the institution. ESSENTIAL FUNCTIONS OF THE ROLEResponds to, and resolve routine inquiries, complaints and concerns through inbound phone calls, emails and electronic requests. Ensures a positive and exemplary experience with all customers by focusing on


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