Patient Experience Specialist - 3PM-11PM in Towson, MD for University of Maryland Medical System

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Patient Experience Specialist - 3PM-11PM

Job DescriptionGeneral SummaryThe Patient Experience Evening Specialist (3PM-11PM) provides support and assistance to patients and their families throughout their experience on an assigned unit(s) or department. Establishes relationships with patients, families and/or visitors in order to facilitate communications with the care team and ensures the highest level of service throughout their experience within our organization.Principal Responsibilities and TasksThe following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhausti

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