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Nicklaus Children’s Health System
Miami, Florida
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Denver, NC
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MOORESVILLE, NC
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Durham, North Carolina
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Indianapolis, Indiana, Indiana
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Service Improvement Coor
JOB SUMMARY: Responsible for quality assurance, member complaints/appeals, oversight of member special programs.MINIMUM QUALIFICATIONS: Education/Specialized Training/Licensure: High school diploma or GEDWork Experience (Years and Area): 5 years related experience in managed care, healthcare, or insurance fieldEquipment Operated: PCSPECIAL REQUIREMENTS: Communication Skills:Bilingual Skills Required Yes,Languages: Spanish required for member communicationsWriting /Composing Correspondence / ReportsAnalytical, Medical Terms P.C. MS Word MS Excel 1 (helpful)
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