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Treasure Coast Hospice Logo
Treasure Coast Hospice

Fort Pierce, Florida

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St. Francis-Emory Healthcare

Columbus, Georgia

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Labcorp

Scottsdale, Arizona

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Duke University Health System

Durham, North Carolina

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Baylor Scott & White Health

Round Rock, Texas

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Beebe Healthcare

Lewes, Delaware

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University of Maryland Medical System

Baltimore, Maryland

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CommonSpirit Health Mountain Region

Salt Lake City, Utah

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Veterans Affairs, Veterans Health Administration

Columbia, South Carolina, South Carolina

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Veterans Affairs, Veterans Health Administration

Saint Cloud, Minnesota, Minnesota

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Yuma Regional Medical Center

Yuma, Arizona

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University of Maryland Medical System

Baltimore, Maryland

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CommonSpirit Health Mountain Region

Fort Morgan, Colorado

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Veterans Affairs, Veterans Health Administration

Stockton, California, California

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Veterans Affairs, Veterans Health Administration

Richmond, Virginia, Virginia

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Akron Children's

Akron, Ohio

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Duke University Health System

Durham, North Carolina

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Vanderbilt Health

Nashville, Tennessee

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Veterans Affairs, Veterans Health Administration

Brockton, Massachusetts, Massachusetts

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Veterans Affairs, Veterans Health Administration

Minneapolis, Minnesota, Minnesota

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Veterans Affairs, Veterans Health Administration

Syracuse, New York, New York

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University of Maryland Medical System

Towson, Maryland

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Duke University Health System

Raleigh, North Carolina

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Customer Outreach Advocate
The Customer Outreach Advocate supports Community Health Choice campaigns that align with the operational needs of the organization. The Customer Outreach Advocate is responsible for handling non-clinical inbound and outbound calls to our Customers (Members and Providers). The Customer Outreach Advocate is also responsible for assisting Members with renewing their health benefits by offering application assistance and other resources that help with the re-enrollment process. This role supports our internal partners by conducting outreach through providing reminders, education, scheduling assistance, and more, along with working to improve member retention.JOB SPECIFICATIONS AND CORE COMPETENCIES


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