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Duke University Health System
Durham, North Carolina
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AdventHealth
Celebration, Florida
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CSC Customer Service Spec 2 - PRN Evenings
JOB SUMMARYProficiency checklists completed for both skill sets required at CR1 level: This includes answering phones for public and internal (employee, patient, visitor) customers: documentation and dispatch of work requests.Ability to assist in special projects.Hours: PRN on weekends and during the week based on business needs (3:00pm-11:30PM)ESSENTIAL FUNCTIONS OF THE ROLEProficient in ALL phone and work request dispatch responsibilities. Ability to fill in for CR 1’s on any shift.Monitors environmental alarms: doors, gates, parking lot intercoms & CCTV.Assists with the workflow and assignments for patient transporters.Heads or participates in projects
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