The Therapy Access Specialist communicates with patients/providers via telephone to ensure accurate, prompt and courteous scheduling of therapy appointments according to established guidelines. This position is responsible for obtaining and entering accurate demographic and insurance information for all encounters. The Therapy Access Specialist is required to discuss financial obligations with patient families and collect when appropriate. The Therapy Access Specialist is responsible for monitoring registration and insurance related items that fall into patient work queues to ensure timely claim filing. This role works collaboratively with program managers and supervisors to ensure all patients' access needs are met. The Therapy Access Specialist is required to provide supe