Patient Access Specialist - Telecom (24 hrs/wk) in Springfield, IL for Springfield Clinic

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Patient Access Specialist - Telecom (24 hrs/wk)

The Patient Access Specialist - Telecom is responsible for facilitating patient access services by managing incoming calls, assisting clinic customers at first point of contact and streamlining clinic-wide communications. Job Relationships Reports to the Patient Access Supervisor - Telecom Principal Responsibilities Answer all incoming telephone calls to the clinic, identify the need of the caller and route the call to the proper department with efficiency and accuracy. Perform overhead paging and maintain open communication between personnel and departments during an emergency or code situation. Perform 24-hour answering service to all cl

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