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Storage and Backup Analyst - Duke Health Technology Solutions - Durham
A Storage and Backup Analyst within Duke HealthTechnology Solutions (DHTS) Production Support Team is responsible for the care and feeding of all storage and backup technologies utilized within the Duke University Health System. The incumbent will work within the Production Support team to ensure availability and service delivery for all remote Duke Medicine facilities, including the management of all backup environment and storage environments. Working hours for this position are Monday thru Friday 6:30am - 3:30pm. Essential Task/ResponsibilitiesParticipate in an operational shift using Service Now tickets, e-mail and phone support to respond professionally and courteously to our customer base to quickly resolve all storage
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