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Call Center Representative for Carondelet Call Center
Summary Responsible for answering inbound customer service calls related to patient accounting questions. These calls will primarily be on physician practice accounts and accepting/processing payments. When inbound call volumes are low incumbent may make outbound follow up calls on outstanding AR accounts. The person must possess the skill to effectively assist patients with sensitive and confidential issues, while understanding our obligation to our organization to collect outstanding patient balances. The agent should be able to handle multiple tasks along with setting appropriate priorities


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