The Manager of Case Management (MCM) is accountable for the operational management of an assigned area for assisting the Director of Case Management with human resource, quality, and financial management of assigned area. The MCM oversees implementation of case management functions in assigned area. The MCM serves as a clinical leader and resource in case management. This manager assists the director with the implementation of plans and policies, and adherence to standards. The MCM assists with evaluation and reports relevant to achievement of goals. The MCM provides oversight to ensure area staff utilization patterns are congruent to standards. The MCM has the authority to make operational and human resource decisions relevant to his or her assigned area as long as decisions are consistent with Harris Health policies, standards, and other approved guidelines.
The MCM is responsible for facilitating an environment that supports professional practice and empowers staff to provide safe, effective, compassionate, and efficient care in collaboration with all health care disciplines. The MCM ensures compliance with standards established by professional organizations; national, state, and local regulatory agencies; and institutional policies and procedures. The MCM is accountable for practice that upholds high standards of integrity and ethical behavior. The MCM mentors others, role models professionalism, and participation in activities such as professional organizations.
Education: Graduation from an accredited School of Nursing with a Bachelors degree in Nursing required. Masters degree in Nursing or related field is preferred.
Graduation from an accredited school of Social Work with a Masters degree in Social Work.
License & Certification: Licensed to practice nursing in the State of Texas. elated specialty certification required within two years of employment. OR Licensed Master Social Worker (LMSW) - minimum Licensed Clinical Social Worker (LCSW) - preferred Related specialty certification required within two years of employment.
Work Experience: Three (3) years of work experience in clinical case management.
Management/Experience: Two (2) years related management/leadership experience is required.
Communication Skills: Above Average Verbal (Heavy Public Contact); Exceptional Verbal (e.g., Public Speaking); Writing /Composing: Correspondence / Reports
Proficiencies: MS Word, P.C.
Knowledge/ Skills/ Abilities: Analytical, Design, Medical Terms, Statistical
Work Schedule: Weekends, Holidays, Flexible, Travel, On Call
The Harris Health System is a fully integrated healthcare system that cares for all residents of Harris County, Texas. We are the first accredited healthcare institution in Harris County to be designated by the National Committee for Quality Assurance as a Patient-Centered Medical Home, and are one of the largest systems in the country to achieve the quality standard. Our system includes 23 community health centers, five school-based clinics, a dental center and dialysis center, mobile health units, a rehabilitation and specialty hospital and two full-service hospitals.Ben Taub Hospital is a world renowned Level I Trauma Center with 586 licensed acute-care beds and provides a wide range of specialty care outpatient services. Lyndon B. Johnson Hospital is a 328 licensed bed acute-care hospital with a newly expanded Level III trauma center and a distinguished regional center for neonatal intensive care for high-risk deliveries.Harris Health is a teaching system for Baylor College of Medicine and The University of Texas Health Science Center at Houston (UTHealth). We train the next generation of healthcare providers on the latest medical procedures and technological breakthroughs.With... our fully integrated electronic medical records system, we offer patients the convenience and assurance that their medical history is accurate, safe and available when and where it is needed. Our Medical Home designation ensures that we offer a full range of preventive, specialty and acute care services for the entire family.