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Client Service Associate - Specialized Testing
Client Service Associate- Specialized Testing - San Juan Capistrano, California Position Summary The Client Service Associate I is responsible for supporting both direct clients and Business Units clients for all aspects of specialized testing, focusing on relationship management, expedited problem resolution, and escalation of issues. The position is required to work on site in close proximity to the testing department in order to facilitate the timely hand off of specimens. Troubleshoots and triages both complex medical/technical and routine requests. Will have access to a variety of systems including, but not limited to, Non-standard LIS, QLS, Optimaxx and other related systems for a variety of sites. Essential Job Duti
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