Location: US:PA:Hershey Work Type: Part Time FTE: 0.50 Shift: Evening Hours: 4.5 hour shifts
SUMMARY OF POSITION:
The Telehealth Program Assistant's primary purpose is to serve the health care system for virtual care needs. This role will be supportive of patient safety, quality metrics, rules/regulations, and policies and procedures. Must be technology savvy and be pleasant and customer service driven. This position requires onsite presence at a Penn State Health facility and will be responsible for visual monitoring of patients to ensure optimal safety and support.
High School diploma or equivalent required.
1 year of medical, secretarial or customer service work experience required.
Valid driver's license required.
KNOWLEDGE, SKILLS, & ABILITIES:
Customer Service skills.
If chosen for this position, you may required to pass a Post Offer Employment Physical Exam in accordance with the measurements listed in the Work Task Analysis (WTA) report. This job description is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. All individuals (including current employees) selected for a position will undergo a background check appropriate for the position's responsibilities.
Penn State Health is fundamentally committed to the diversity of our faculty and staff. We believe diversity is unapologetically expressing itself through every person's perspectives and lived experiences. We are an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, martial status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran status, and family medical or genetic information. If you are unable to use our online application process due to an impairment or disability, please call 717-531-8440 between the hours of 7:30 AM and 4:30 PM, Eastern Standard Time, Monday through Friday, email firstname.lastname@example.org or download our Accommodation Instructions for Job Applicants PDF for more detailed steps for assistance.
At Penn State Hershey, our mission is to enhance the quality of life and serve our community through improved health, the education of health professionals, and the discovery of knowledge. For us, service excellence is not only for our patients but also our employees. It means valuing each and every employee.