Fairview Health Services is looking for Lead Medical Assistant to work on the Fairview Southdale Campus in Women's Health. This position is approved for 80 hours every two weeks and is benefit eligible.
The working lead serves as the go to person to assist with communication, coordinates and provides training, orientation and department assimilation. Encourages and motivates team for immediate problem resolution, provides a consistent presence. Anticipates, identifies and reports departmental areas of concern to clinic supervisor. Fosters and promotes a collaborative and helpful team environment. Completes complex and/or high level project work, but is not a substitute for team member thinking and initiative.
Coordinates daily activities of work team to ensure patient needs are met.
Assists with arranging immediate coverage for sick calls and assigns breaks.
Monitors daily work assignments and makes adjustments in assignments to meet department requirements
Coordinates staff orientation and training. Provide education training and orientation to new and existing staff
Provides observations and assists with testing for competency regarding performance, conduct and behavior for performance management.
Serves as a clinic representative at peer group or other meetings as assigned.
Attends clinic meetings and communicates appropriate information to others.
Promotes team environment within department, other site departments, and other clinics.
Supports a safe work environment.
Graduate of an accredited Medical Assistant Program or LPN
Basic Life Support Certification
Ambulatory Care Experience
2 years of experience as an MA or similar field
Other Required Skills
Excellent customer service, public relations and communication skills.
Ability to prioritize and work with a fluctuation in workload while working independently.
Demonstrates focus on customer service/patient experience with every interaction.
Ability to work as an effective team member to provide exceptional care.
Ability to demonstrate critical thinking skills.
Ability to embrace change and engage in ongoing process improvement.
Ability to keyboard and utilize computer programs.
Together with the University of Minnesota and University of Minnesota Physicians we have created M Health Fairview. M Health Fairview is the newly expanded collaboration among the University of Minnesota, University of Minnesota Physicians, and Fairview Health Services. The healthcare system combines the best of academic and community medicine — expanding access to world-class, breakthrough care through our 10 hospitals and 60 clinics.
Fairview Health Services (fairview.org) is an award-winning, nonprofit health system providing exceptional care across the full spectrum of health care services. Fairview is one of the most comprehensive and geographically accessible systems in the state, with 10 hospitals—including an academic medical center and long-term care hospital—serving the greater Twin Cities metro area.
Its broad continuum also includes 60 primary care clinics, specialty clinics, senior living communities, retail and specialty pharmacies, pharmacy benefit management services, rehabilitation centers, counseling and home health care services, medical transportation, an integrated provider network and health insurer PreferredOne. In partnership ...with the University of Minnesota, Fairview’s 32,000 employees and 2,400 affiliated providers embrace innovation to drive a healthier future through healing, discovery and education.