This is a temporary position in support of the COVID-19 pandemic. The appointment will not exceed two years, but may end earlier based on need of the agency. Accurately and efficiently screens visitors, patients, and staff according to current guidelines. This may involve taking temperatures, asking screening questions, taking other vital signs and following protocols. Major duties include, but are not limited to: Greets patients and visitors in a pleasant and courteous manner. Provides information and directions to patients and visitors including assisting with physical transportation of Veterans within the hospital and clinics. Provides transportation of Veterans to clinic appointments including general wayfinding. Answers calls politely and courteously, providing what is being requested in a timely manner. Assists patient with miscellaneous needs such as directions for service needs, waiting room, etc. Performing removal of Reusable Medical Equipment (RME) from patient room post use, and following correct procedures for cleaning and red bin removal. In room cleaning of non-removable RME. Performing room set up and supply stocking daily to ensure the exam rooms are stocked with supplies needed for exams such as dressings, ointments, bandages, etc. Performing room cleaning post visit, this would also include, checking garbage's, floors for items and contacting Environmental System Service (ESS) for additional cleaning if needed. May be called upon to assist with obtaining items needed, such as dressings, linens, etc. Work Schedule: Multiple shifts, including days, evenings and swing shifts, with rotation to weekends and holidays. Position Description Title/PD#: Health Aid/ 99917-A Physical Requirements: Duties require extensive periods of standing and walking. Working with residents requires regular and recurring bending, lifting (not to exceed 35 pounds), reaching, carrying, stooping, stretching and similar activities. Care duties are performed in an inpatient/resident-centered environment requiring normal safety precautions. Due to the essential functions of the job, the employee may be exposed to infectious waste, disease, odors, and other situations associated with health care, including but not limited to, HIV/AIDS, Hepatitis B, MRSA, and VRE. Universal precautions are followed at all times. While if completing kitchen responsibilities may be exposed to temperatures of refrigerators/freezers and ovens, as well as wet floors.
Providing Health Care for Veterans: The Veterans Health Administration is America’s largest integrated health care system, providing care at 1,255 health care facilities, including 170 medical centers and 1,074 outpatient sites of care of varying complexity (VHA outpatient clinics), serving 9 million enrolled Veterans each year.