Members of the MemorialCare Epic job family, work side by side with our end users to install the Epic software, help lead and manage workflow/software changes, and ultimately transform the way that MemorialCare provides healthcare. MemorialCare's Epic Team develops creative strategies to achieve common end goals while collaborating with our end users.
Under general supervision, the Epic Analyst – Professional Billing provides an intermediate level of operational and application build assistance in completing application assignments to meet customer goals and desired outcomes. They typically are responsible for projects/change requests, performing workflow analysis, build, and documentation in collaboration with internal and external team members.
Essential Functions and Responsibilities of the Job
Provide Epic build support for Professional Billing application needs related to projects, change requests, and at times maintenance of business demands
Develop and maintain appropriate end-user references
Demonstrate effective communication to achieve establish goals
Be at work and be on time
Follow company policies, procedures and directives
Interact in a positive and constructive manner
Prioritize and multitask
Minimum 1 year healthcare experience in a technical, revenue, or clinical operations role required
Minimum 1 year experience with healthcare, billing, managed care or EMR Security software preferred
Demonstrated knowledge of Epic Professional Billing software, as well as operation(s) supported by the application preferred
Demonstrated proficiency with information systems technology including the Microsoft Office Products required
Demonstrated ability to effectively utilize system tools to meet functionality needs of users
Experienced planning and organizing day-to-day activities, effectively managing more than one task, and meeting established deadlines
Has held a previous role participating in team projects with exhibited interpersonal cooperation
Demonstrated use of effective communication and interpersonal relations to achieve established goals
High School diploma or GED required; Associate degree preferred
Epic Proficiency in Professional Billing application obtained within first year in new role
Internal Number: MEM003982
Let us introduce ourselves. We're MemorialCare, a nonprofit health system that includes four hospitals, two medical groups, imaging centers, surgical centers and much more. As one of the leading health systems in Orange County and Los Angeles County, we're confident that no matter what your needs are, we have the teams, tools and know-how to support you every step of the way.