Patient Foodservice Liaison

JOB TITLE: Patient Foodservice Liaison I

LOCATION: Geisinger Community Medical Center

DEPARTMENT: Foodservice

WORK SCHEDULE: Days/Evenings. Weekends and holidays as needed.

WORK TYPE: Flex (per diem). Hours as needed.

Are you seeking a career with lasting impact? Geisinger has exciting opportunities for you to join our team as a Patient Foodservice Liaison. This critical role interacts with patients collecting menus, distributing food trays and provides excellent customer service. On the job training is provided!

JOB SUMMARY:

Functions as the liaison between the patient care units and the Department of Foodservices.

Responsible for distribution & explanation of patient menus, assisting patients with diet appropriate menu selections, setting-up and delivering meal trays and snacks, working collaboratively with nursing and the clinical team to provide the best possible patient experience.

COMPENTENCIES AND SKILLS:

Knowledge of and ability to use personal computers or workstations.

Knowledge and understanding of the Health Insurance Portability and Accountability Act.

Customer service skills is a series of activities designed to enhance the level of customer satisfaction, that is, the feeling that a product or service has met the customer expectation.

Must be able to work and communicate effectively in a team environment.

Demonstrates ability to perform mathematical calculations (percentages, ratios)

Demonstrates ability to work independently with little guidance and direction.

EDUCATION AND/OR EXPERIENCE:

High School Diploma or equivalent preferred.

WORKING CONDITIONS/PHYSCIAL DEMANDS:

Work is typically performed in an office/food service setting.

Constant walking and standing is involved.

Requires ability to bend, lift, carry, and push when performing duties. 

The specific statements shown in each section of this description are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.

OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities. KINDNESS: We strive to treat everyone as we would hope to be treated ourselves. EXCELLENCE: We treasure colleagues who humbly strive for excellence. LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow. INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation.

GEISINGER-COMMUNITY MEDICAL CENTER (G-CMC), Scranton, Pa., is an acute care hospital licensed for 297 beds and houses the only Level II Trauma Center in Lackawanna County and Scranton’s only neurosurgery program and adult in-patient behavioral health unit. It is also home to comprehensive cardiovascular and orthopaedic services, as well as a broad range of other surgical and radiological services.

ABOUT GEISINGER: Geisinger is a physician-led health system comprised of approximately 30,000 employees, including nearly 1,600 employed physicians, 13 hospital campuses, two research centers, and a 583,000-member health plan Geisinger is nationally recognized for innovative practices and quality care. Geisinger serves more than 3 million people in central, south-central and northeast Pennsylvania and also in southern New Jersey with the addition of National Malcolm Baldridge Award recipient AtlantiCare, A member of Geisinger. In 2017, the Geisinger Commonwealth School of Medicine became the newest member of the Geisinger Family.

We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners.* Perhaps just as important, from senior management on down, we encourage an atmosphere of collaboration, cooperation and collegiality. For more information, visit www.geisinger.org, or connect with us on Facebook, Instagram, LinkedIn and Twitter.

** Does not qualify for J-1 waiver.  We are an Affirmative Action, Equal Opportunity Employer Women and Minorities are Encouraged to Apply.  All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability or their protected veteran status.

*Domestic partner benefits not applicable at Geisinger Holy Spirit.