Technical Analyst, Team Lead

LOCATION: Geisinger Office Building I

DEPARTMENT: IT Data Management

WORK SCHEDULE: Days

WORK TYPE: Full Time (1.0 FTE)

JOB SUMMARY:

Performs duties to support the goals and objectives of the Geisinger Health System in its efforts to provide quality patient care and patient satisfaction. Responsible for the coordination of personnel and tasks related to project completion, including but not limited to analysis, testing, documentation, problem resolution and implementation of devices and supported applications. Works closely with team members to meet the Information Technology needs of assigned product lines, divisions and departments. 

Responsible for the work of others. Provides direct supervision to assigned personnel including mentoring, retention, training, and general assistance as needed. Responsible for carrying out an annual performance evaluation of all team members. Receives general direction from Director or Program Director. Assists the Director or Program Director as needed in hiring, discipline and termination of team members.

COMPETENCIES AND SKILLS:

Project management, software acquisition, vendor management, disparate system interfaces, software upgrades, systems support, mentoring, task organization, and team building.

EDUCATION AND EXPERIENCE:

Associate's degree or Bachelor’s Degree in Computer Science, Information Technology, or a related field required; or technical diploma / technical certification in a field related to the position required. Minimum of nine years of full-time experience in a related information technology/application/user support role required. Minimum of two years of experience in a lead, project management or supervisory role required. 

OR 

In lieu of degree or certification, minimum of twelve years of full-time experience in a related information technology/application/user support role required. Minimum of two years of experience in a lead, project management or supervisory role required. 

WORKING CONDITIONS/PHYSICAL DEMANDS:

Work is typically performed in an office environment.

The specific statements shown in each section of this description are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.

OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities. KINDNESS: We strive to treat everyone as we would hope to be treated ourselves. EXCELLENCE: We treasure colleagues who humbly strive for excellence. LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow. INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation.

ABOUT GEISINGER: Geisinger is a physician-led health system comprised of approximately 30,000 employees, including nearly 1,600 employed physicians, 13 hospital campuses, two research centers, and a 583,000-member health plan Geisinger is nationally recognized for innovative practices and quality care. Geisinger serves more than 3 million people in central, south-central and northeast Pennsylvania and also in southern New Jersey with the addition of National Malcolm Baldridge Award recipient AtlantiCare, A member of Geisinger. In 2017, the Geisinger Commonwealth School of Medicine became the newest member of the Geisinger Family.

We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners. * Perhaps just as important, from senior management on down, we encourage an atmosphere of collaboration, cooperation and collegiality. For more information, visit www.geisinger.org, or connect with us on Facebook, Instagram, LinkedIn and Twitter.

** Does not qualify for J-1 waiver.  We are an Affirmative Action, Equal Opportunity Employer Women and Minorities are Encouraged to Apply.  All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability or their protected veteran status.

*Domestic partner benefits not applicable at Geisinger Holy Spirit.