At UCSF Health, our mission of innovative patient care, advanced technology and pioneering research is redefining what's possible for the patients we serve - a promise we share with the professionals who make up our team. Ranked by U.S. News & World Report as seventh in the country - UCSF Health is committed to providing the most rewarding work experience while delivering the best care available anywhere. In an environment that allows for continuous learning and opportunities for professional growth, UCSF Health offers the ideal atmosphere in which to best use your skills and talents.
Under general direction of the Director of Pharmacy, the Senior Pharmacist Supervisor will supervise day to day operations of an organizationally distinct and complex pharmacy service at the Parnassus Campus. This includes personnel development, evaluation, and discipline, trouble-shooting, coordinating the unit's activities with other units within the department, and directing the unit's functions to address the needs of the organization as a whole. Specific operational duties include drug therapy monitoring, processing orders, medication/IV dispensing, automation, competencies, and general clinical skills. As Senior Pharmacist Supervisor, incumbent interview, select, or effectively recommend the selection of prospective employees; review and evaluate the work of subordinate professional and ancillary technical staff; review the quality control of the work performed; evaluate workload, space, equipment, and staffing; assist in the preparation of the budget. Additional duties and essential job functions are broad in scope and duties require extensive experience and knowledge of the healthcare system, pharmacy services, and therapeutics. Senior Pharmacist Supervisors may, for example, have responsibility for on-going design and management of the department's education and training program, an operational unit, a comprehensive data processing system, and/or studies which require an overall knowledge of the trends and problems affecting pharmacy operations. The majority of annualized work time is spent fulfilling the Senior Pharmacist Supervisor responsibilities. The remainder may, as required, be spent developing skills needed to provide specialist or assistant director level services or in Staff Pharmacist tasks.
Three years experience as a licensed Pharmacist in a hospital pharmacy; or an equivalent combination of education and experience
Doctor of Pharmacy Degree (Pharm D); or equivalent training
Demonstrates subject matter knowledge of pharmaceutical theory and industry best practices in optimizing the use of medication to treat patients; stays updated on pharmacy regulations and developments in research and design; ability to apply principles to an acute care setting
Knowledge of relevant Pharmacy Department, medical center, and UC policies and protocols including medication storage, safety, and patient privacy and treatment; knowledge of all pharmacy federal and state laws and regulations
Demonstrated leadership skills in training and guiding employees on technical skills to compound, prepare, mix, and manufacture sophisticated or rare medication in specialty area; motivates and inspires staff to improve quality and services
Demonstrated ability to prioritize effectively to meet deadlines in a complex, challenging environment
Ability to organize assigned staff and unit operations in an efficient and effective manner; ability to apply policy knowledge to identify productivity inefficiencies and compliance risks
Ability to develop and maintain cooperative working relationships with peers, patients, multidisciplinary team members, senior management, and assigned staff
Skills to evaluate issues and identify solutions within defined procedures and policies; demonstrated ability to solve patient problems and suggest solutions through critical thinking process
Ability to listen actively to clinical staff and patients, understanding varying viewpoints and receiving feedback; verbal and written communication skills to tactfully articulate reasoning behind own opinions and change the thinking of, or gain acceptance from others
Ability to perform all commonly applicable functions in clinical documentation applications and pharmacy database technology and train others to effectively use applications
The flexibility to orient and work at all UCSF Health locations
Board Certification in Pharmacotherapy and / or Board Certification in Specialty Practice
Post graduate year 1 [PGY1] In Pharmacy Practice
Post graduate year 2 [PGY2] in area of specialty practice or equivalent experience in specialty area
Registered Pharmacist in the State of California
Active American Heart Association CPR Certification
Living Pride Standards
Demonstrates service excellence by following the Everyday PRIDE Guide with the UCSF Medical Center standards and expectations for communication and behavior. These standards and expectations convey specific behavior associated with the Medical Center's values: Professionalism, Respect, Integrity, Diversity and Excellence, and provide guidance on how we communicate with patients, visitors, faculty, staff, and students, virtually everyone, every day and with every encounter. These standards include, but are not limited to: personal appearance, acknowledging and greeting all patients and families, introductions using AIDET, managing up, service recovery, managing delays and expectations, phone standards, electronic communication, team work, cultural sensitivity and competency.
Uses effective communication skills with patients and staff; demonstrates proper telephone techniques and etiquette; acts as an escort to any patient or family member needing directions; shows sensitivity to differences of culture; demonstrates a positive and supportive manner in which patients / families/ colleagues perceive interactions as positive and supportive. Exhibits team work skills to positively acknowledge and recognize other colleagues, and uses personal experiences to model and teach Living PRIDE standards.
Exhibits tact and professionalism in difficult situations according to PRIDE Values and Practices
Demonstrates an understanding of and adheres to privacy, confidentiality, and security policies and procedures related to Protected Health Information (PHI) or other sensitive and personal information.
Demonstrates an understanding of and adheres to safety and infection control policies and procedures.
Assumes accountability for improving quality metrics associated with department/unit and meeting organizational/departmental targets.
Keeps working areas neat, orderly and clutter-free, including the hallways. Adheres to cleaning processes and puts things back where they belong. Removes and reports broken equipment and furniture.
Picks up and disposes of any litter found throughout entire facility.
Posts flyers and posters in designated areas only; does not post on walls, doors or windows.
Knows where the Environment of Care Manual is kept in department; corrects or reports unsafe conditions to the appropriate departments.
Protects the physical environment and equipment from damage and theft.
The flexibility to orient and work at all UCSF Medical Center locations is required.
Equal Employment Opportunity
The University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Further information about the University of California, San Francisco, is available at diversity.ucsf.edu. UCSF seeks candidates whose skills, and personal and professional experience, have prepared them to contribute to our commitment to diversity and excellence, and the communities we serve. *LI-CH1