Members of the ServiceNow family are considered subject matter experts responsible for the analysis, design, development, implementation, and maintenance of all components within the ServiceNow platform. ServiceNow team members work closely with Leadership, other team members, Process Owners, IS, and Operational teams to ensure that administration and implementation are conducted per policy, procedures, and best practices.
The Project Leader - ServiceNow Developer is considered a subject matter expert, involved with all phases of ServiceNow development from design through implementation to post implementation problem solving. They independently provide an advanced level of operational and application build expertise with their focus on complex and overall large projects.
Advanced knowledge of ServiceNow platform configurations and hands-on experience leading customization projects, typically obtained through advanced education combined with experience
Proven ability in workflow and data analysis and design techniques, including needs assessment, specification development, quantitative methods, planning and gap analysis
Past success leading meetings between business stakeholders, technical resources, and third parties for business requirements and technical solutions
Experience working with a diverse, multi-disciplinary team, and interacting with all levels of the organization
Proven familiarity with relational databases
Experienced planning and organizing day-to-day activities
Demonstrated use of effective communication and interpersonal relations to achieve established goals
ITIL certification preferred
Any ServiceNow certification(s) preferred
Internal Number: MEM003740
Let us introduce ourselves. We're MemorialCare, a nonprofit health system that includes four hospitals, two medical groups, imaging centers, surgical centers and much more. As one of the leading health systems in Orange County and Los Angeles County, we're confident that no matter what your needs are, we have the teams, tools and know-how to support you every step of the way.