As one of the nation’s leading pediatric health care systems, Nemours is committed to providing all children with their best chance to grow up healthy. We offer integrated, family-centered care to more than 300,000 children each year in our pediatric hospitals, specialty clinics and primary care practices in Delaware, Florida, Maryland, New Jersey and Pennsylvania. Nemours strives to ensure a healthier tomorrow for all children – even those who may never enter our doors – through our world-changing research, education and advocacy efforts. At Nemours, our Associates help us deliver on the promise we make to every family we have the privilege of serving: to treat their child as if they were our own.
Nemours is seeking an Application Analyst (Business Applications), FULL-TIME to join our team in Wilmington, Delaware.
As the birthplace of the Nemours healthcare system, the Nemours/Alfred I. duPont Hospital for Children in Wilmington, Del. honors our legacy of delivering exceptional care to the children of the Delaware Valley and beyond. Ranked among the nation’s best pediatric hospitals by U.S. News & World Report and honored with the ANCC’s Magnet Designation for excellence in nursing practice, we offer intensive and acute inpatient and outpatient services covering more than 30 pediatric specialties. We recently completed a multi-phase hospital expansion that includes new inpatient rooms, Pediatric Intensive Care Unit and Emergency Department. Additionally, Nemours duPont Pediatrics allows us to reach more children across the region through community-based physician services and collaborative partnerships with health and hospital systems.
The primary responsibility of the Application Analyst is to provide routine support for assigned application(s) in support of business and/or clinical operations.This position conducts workflow analysis, provides recommendations for system design and corrective actions, and ensures timely resolution of problems within the software application(s) supported utilizing normal change control processes.
Gathers and consolidates current and future requirements with business and/or clinical departments as required to facilitate application build. Has a thorough understanding of the workflow for each implementation.
Provides recommendations for implementation of enhancements or corrective actions based on current analyses and understanding of operational workflows.
Assumes lead analyst role as designated by supervisor or Project Manager which includes: a) acting as or assisting project manager in the coordination of project plan activities for designated go live; b) ensuring timely and effective communication between all members of the project team regarding daily status and issues.; c) preparing go-live and project sign-off documents and processes; d) facilitating or attending regular meetings with project team and stakeholders as appropriate.
Develops and facilitates an issues reporting and resolution process. Escalates irresolvable issues as appropriate to the line management and Project Stakeholders.
Constructs and maintains the necessary documentation and artifacts for supported application(s) under the guidance of a Project Manager or Supervisor.
Completes systems configuration activities including application design, build, testing, validation, and documentation of system changes. Adheres to normal change control processes for these activities.
Coordinates the planning, development, and participation of end-user training on supported application(s).
Presents findings, recommendations, and specifications in formal reports and/or oral presentations to Supervisor, Project Manager, and/or Peers in order to support knowledge sharing for go-live or post-go-live support.
Provides off-hours, on-call support daily or on weekends as required to support the application(s).
Bachelor's Degree required. Prefer a Bachelor’s Degree in Computer Science, Informatics, or other related field.
Minimum of one (1) to three (3) years experience required.
Ideal candidate will have experience with ERP systems, such as Infor/Lawson, Workday or Oracle and domain knowledge in Supply Chain and Accounting/Finance.
Looking for a candidate with application support experience in a healthcare/hospital setting. More specifically, we are looking for someone with application expertise or domain experience in Nurse Scheduling, Time & Attendance, and productivity analytics systems.
Excellent team, interpersonal and overall communication skills.
Clear, analytical thinking and problem solving ability.
May be required to travel to satellites as needed to support the application(s).
Our dedication to professionals who are dedicated to children frequently earns Nemours a spot on the list of top workplaces in the communities we serve. Our Associates enjoy comprehensive benefits, including our unique “Bridge to a Healthy Future” pediatric health plan, an integrated wellness program, opportunities for professional growth, and much more. As an equal opportunity employer, Nemours focuses on the best-qualified applicants for our openings.
Nemours is committed to improving the health of children. As a non-profit children’s health organization, we consider the health of every child to be a sacred trust. Through family-centered care in our children’s hospitals and clinics in Delaware, New Jersey, Pennsylvania and Florida, as well as world-changing research, education and advocacy, Nemours fulfills the promise of a healthier tomorrow for all children — even those who may never enter our doors. Nemours began more than 70 years ago with the vision of Alfred I. duPont to improve the lives of children and to do whatever it takes to prevent and treat even the most disabling childhood conditions. Today, through our children’s hospitals and health system, we directly care for 250,000 children annually in Delaware Valley and Florida, including families who travel from across the country and world to see our specialists — treating every child as we would our own. We also reach beyond the walls of our hospitals and clinics to be a voice for children on a national and international level, and to lead the way in prevention, intervention, education, and research. Nemours is growing to better serve the children and families in our ca...re. We have 1.1 million square feet of space currently devoted to providing children’s healthcare or under construction, all designed with significant input and advice from our patients and families.