Vanderbilt Health RX Solutions a subsidiary of Vanderbilt University Medical Center (VUMC) offers a proven approach to pharmacy management that empowers hospital systems and self-funded health plans to improve medication outcomes and control cost. We are currently seeking a Director of Operations and Pharmacy Services to oversee client delivery and operations for Vanderbilt Health Rx Solutions. This role will have primary responsibility for seamless client implementations, optimizing the delivery of new and existing services to achieve overall client satisfaction. This position reports to the Vice President of Vanderbilt Health Rx Solutions.
Coordinating delivery and operational excellence of pharmacy services and complex projects including ongoing support and maintenance for the client.
Developing knowledge of best practices and market trends and contributing to the development and enhancement of new and existing products and services.
Working across the VUMC organization to optimize business processes, align data and workflow requirements, reporting and client dashboards with the appropriate IT services and stakeholders.
Overseeing procurement processes, resource allocation, policies and procedures.
Supporting on going market and business development efforts
Ongoing operations management including capacity planning and forecasting.
Utilizing project management skills, tools and frameworks to deploy new programs and services.
Evaluating overall performance by gathering, analyzing and interpreting data and metrics
Building and maintaining strong relationships with external and internal stakeholders in a matrixed environment
5+ years of pharmacy operations leadership work experience and/or 8 years of business operations experience.
Proven success managing and delivering large-scale system, process, and business projects
Process design and workflow experience
Experience leading cross-functional stakeholders and managing teams
Prior experience developing business and operating models
Healthcare business (i.e. PBM, Specialty Pharmacy) or management consulting experience a plus
Expertise in data analytics and reporting tools
PharmD from an accredited college/university preferred
Business and/or Operations degree
Master's degree and/or professional certifications preferred
Demonstrated track record of executing complex business initiatives, including a role managing and interfacing with leaders
Ability to establish immediate credibility with team members and across cross-departmental stakeholder groups; can build consensus and achieve goals through influence
Excellent interpersonal/communication skills
Enjoy working in dynamic and entrepreneurial environment
Creative thinking and ability to seek innovative solutions to complex technical/business problems.
Limited Travel < 15%
Vanderbilt Health Rx Solutions (VHRxS) is a trusted, academic health system-backed pharmacy services company, founded on the proven success of Vanderbilt University Medical Center's (VUMC) nationally recognized pharmacy operations. We help our partners navigate the complex challenges and opportunities in specialty pharmacy.
Since 2012, VUMC has established itself as a national leader in specialty pharmacy, developing best practices and unmatched expertise along the way.
We created Vanderbilt Health Rx Solutions to deliver that expertise, as well our full-scale pharmacy capabilities and infrastructure, to health system partners nationwide.
Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery and patient care, VUMC is a community of individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded and your abilities challenged. It is a place where your diversity — of culture, thinking, learning and leading — is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt's mission is to advance health and wellness through preeminent programs in patient care, education, and research.
VUMC Recent Accomplishments
Because we are committed to providing the best in patient care, education and research, we are proud of our recent accomplishments:
US News & World Report: #1 Hospital in Tennessee, #1 Health Care Provider in Nashville, #1 Audiology ( Bill Wilkerson Center ), 9 adult and 9 pediatric clinical specialties ranked among the nation's best, #15 Education and Training
Truven Health Analytics: among the top 100 hospitals in the US
Becker's Hospital Review: one of the "100 Greatest Hospitals in America"
The Leapfrog Group: grade "A" in Hospital Safety Score
National Institutes of Health: among the top 10 grant awardees for medical research in the US
American Association for the Advancement of Science: 12 faculty members elected fellows in 2014
Magnet Recognition Program: Vanderbilt nurses are the only group honored in Middle Tennessee
Nashville Business Journal: Middle Tennessee's healthiest employer
American Hospital Association: among the 100 "Most Wired" medical systems in the US
Vanderbilt University Medical Center is home to Vanderbilt University Hospital, The Monroe Carell Jr. Children’s Hospital at Vanderbilt, the Vanderbilt Psychiatric Hospital and the Vanderbilt Stallworth Rehabilitation Hospital. These hospitals experienced more than 61,000 inpatient admissions during fiscal year 2015. Vanderbilt’s adult and pediatric clinics treated nearly 2 million patients during this same period.Vanderbilt University Hospital and the Monroe Carell Jr. Children’s Hospital at Vanderbilt are recognized again this year by U.S. News & World Report’s Best Hospitals as among the nation’s best with 18 nationally ranked specialties. Vanderbilt University Medical Center is world renowned because of the innovation, work ethic and collegiality of its employees. From our health care advances to our compassionate care, Vanderbilt owes its accomplishments and reputation to staff and faculty who bring skill and drive and innovation to the medical center day after day. World-leading academic departments and comprehensive centers of excellence pursue scientific discoveries and transformational educational and clinical advances across the entire spectrum of health and disease.As th...e largest employer in middle Tennessee, we welcome those who are interested in ongoing development in a caring, culturally sensitive and professional atmosphere. Most of us spend so much of our lives at work, we want to be part of maintaining a workplace in which people support one another and encourage reaching for excellence. Many high-achieving employees stay at Vanderbilt because of the professional growth they experience and because of their appreciation of Vanderbilt’s benefits, public events and discussions, athletic opportunities, beautiful setting and, above all, sense of community and purpose.Vanderbilt and its employees share a set of mutual expectations that have been created with productivity, legality, fairness and safety always in mind. We believe that our investment in training and compensating employees multiplies in value when we enable individuals to deliver their best performance for the benefit of us all.