This position provides leadership of culinary service staff in assigned areas while working as a member of the culinary service team. Assures that all quality, regulatory, menu and customer service standards are continuously met in the course of the groups daily work.
Independently and effectively leads and oversees daily service while working in various roles in Culinary Services. Uses good judgment to make appropriate decisions regarding daily work and staff needs. Appropriately communicates information to management as needed.
Maintains food handling and sanitation standards to meet licensing agency requirements. Reports potential violations and training needs to management.
Resolves customer problems and supports staff development in customer service skills. Trains others in work processes and the delivery of customer service.
Inventories food and supplies in assigned areas; determines ordering and food production quantities based upon established par levels and special needs. Works within budget and food cost guidelines. Resolves minor issues with vendors.
Prepares all food items as required by production forecasts and recipes.
Performs work in service areas and/or preparation areas at various work stations. Resolves minor problems with patient menus, trays and/or meal service.
Assists with cleaning and sanitation of equipment and work areas as needed. May provide training/direction/coordination of food services for catered events and perform billing reporting.
Participates in department meetings and training sessions.
High school diploma/GED or equivalent working knowledge.
Must possess the knowledge and abilities in culinary services normally acquired with one or more years of experience in similar food and customer service work. Must have the ability to learn and operate computer software, email, and point of sale systems. Must have excellent communication and customer service skills as well as the ability to use good judgment in resolving problems and handling employee conflicts. Requires previous experience and/or education in a variety of food preparation techniques, and event cooking/meal planning where appropriate. Must be able to inventory food and supplies, count money and perform mathematical calculations and possess the ability to learn food handling regulations and pass certification tests as required.
Must be able to operate all onsite food service equipment, including stoves, ovens, steam-jacketed kettles, tilt skillet, broiler, steam table, grill, deep fryer, slicer, Buffalo Chopper, mixer, food carts, dish racks, cleaning equipment and hazardous chemicals used in cleaning and sanitation. Office equipment such as computer, phone, fax/copying machine, and retail service equipment such as point of sale registers, beverage and ice cream dispensers, chaffing dishes, serving utensils.
Previous supervisory experience. Additional experience in cooking and customer service.
Additional related education and/or experience preferred.
You want to change the health care industry – one life at a time. You belong here. You’re excited to be part of the dramatic changes happening in the health care field. In fact, you thrive on change. But you also understand that excellent, compassionate patient care is the true measure of the success of these changes. You belong at Banner Health. Our award-winning, comprehensive health system includes 23 hospitals in seven western states, primary care health centers, research centers, labs, a network of physician practices and much more. Throughout our system, skilled, compassionate professionals use the latest technology to change the way care is provided. If you’re looking to be a key contributor to a forward-looking organization, you’ll experience a wide variety of professional advantages: •Our vision for changing the future of health care gives you the opportunity to leverage your abilities to achieve something historic. •Our expansive system offers you an unmatched variety of clinical settings – from large urban trauma center to small rural hospital, ambulatory to home health. Our system also includes hospitals specializing in cancer, heart health and pediatrics. •Our many loc...ations also translate into a broad selection of exciting and rewarding lifestyle options – from the big city to the wide-open spaces. •Our commitment to healthcare innovation means you always have the latest technologies at your fingertips to help you provide the finest care possible. •The size, success and growth of our system provide you with the stability and options to pursue your desired career path. •Our competitive compensation and comprehensive benefits offer you options to complement your unique needs.