Medical office position responsible for all referrals for the medical offices in the market
Process patient referrals for the practices in the market, Facilitates orders outside to outside facilities.
Coordinate scheduling of office visits for the referred patient Assist patient with finding resources that accept the various insurances Obtains pre-authorization from payers.
Calls insurance companies to get medications approved that may have been denied due to formulary changes.
Required: High school diploma/GED. Preferred: Completion of a medical assisting or medical office assistant program.
Required: Must have a minimum of four years of experience working in a medical office setting
Preferred: Healthcare management/administration or Medical Assistant certification
Knowledge of insurance verification process
Knowledge of specific Insurances such as Medicare and Tricare Prime
Knowledge of documentation required for physician appointments.
Knowledge of Electronic Health Systems
Knowledge of ICD-9, ICD - 10 and CPT codes
Knowledge of the policies and procedures of a clinic sufficient to provide effective patient care.
Skill in multi-tasking.
Skill in customer service.
Skill in computer hardware and software use.
Skill in verbal and written communication.
Skill in exercising a high degree of initiative, judgment, discretion, and decision-making to achieve organizational objectives.
Skill in analyzing situations accurately and taking effective action.
Skill in establishing and maintaining effective working relationships with employees, policy-making bodies, third-party payers, patients, and the public.
Skill in organizing work, making assignments, and achieving goals and objectives.
Skill in exercising judgment and discretion in developing, applying, interpreting, and coordinating departmental policies and procedures.
Ability to multi-task, manage details and organize efficiently and effectively.
Ability to read, interpret, and apply policies and procedures.
Ability to set priorities among multiple requests.
Ability to interact with patients, medical and administrative staff, and the public effectively.
Ability to use EMR, other relevant computer hardware and software, telephone, copier, fax machine and other standard medical office equipment.
Primary Location: Phoenix, Arizona
Facility: Staff Abrazo Medical Group
Job Type: Full-time
Shift Type: Days
Employment practices will not be influenced or affected by an applicantâs or employeeâs race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.