This position is documents internal work flow and processes regarding patient collections and account lifecycles for accounts placed with a third party. It also maintains rules in the Patient Accounting system to select accounts to be placed with outside vendors.
Essential Job Duties
Reviews weekly reports to identify issues affecting the timely resolution of patient collections
Provides ongoing analysis of queries/reports to identify opportunities to improve processes and resolve issues regarding the flow of patient accounts through the collections cycle
Educates end users on correct system processes
Runs/creates automated scripts to address needs within the Revenue Cycle