This position is responsible for a variety of clerical duties of a physician's practice, including checking in and/or out patients, verifying patient insurance, collecting payments, maintaining records and appointment calendar.
Essential Requirements/Job Specific Standards
Organizes the day-to-day clerical operations, including answering multi-phone lines and making copies of documents as necessary.
Maintains accurate filing system of patient charts; including scanning documents into files as necessary.
Confirms and schedules patient appointments.
Accurately and timely checks patients in and/or out during appointment times.
Maintains the collection and documentation of payments made by patients.
Maintains organized filing system for all office/billing documents.
Verifies patient insurance coverage, and provides records to insurance company upon legal request.
Answers telephone and addresses non-clinical messages and questions.