MINIMUM QUALIFICATIONS:

EDUCATION: High School Diploma or equivalent preferred.

CERTIFICATION/LICENSES: N/A

SKILLS: Hospitable, sensitive to needs and feelings of others, passion for making people feel welcome. Enthusiasm and desire to assist others. Comfortable talking to and greeting visitors. Excellent verbal communication skills. Bilingual preferred.

EXPERIENCE: Experience working with the public preferred.

NATURE OF SUPERVISION:

-Responsible to: Director of Service Excellence

ENVIRONMENT:

-Bloodborne pathogen: A - Requires knowledge and practice of safety standards.

-Bloodborne pathogen: B -- If involved in clinical contact

PHYSICAL REQUIREMENTS: Required to speak, listen and communicate with a wide variety of persons. Requires a very high level of customer service skills. Requires moderate physical effort (lift or carry up to 25 pounds).