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CLERK V - EMERGENCY DEPT. STROGER HOSPITAL

Cook County Health & Hospitals System

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Details
Posted:
April 6, 2018
Location:
Chicago, Illinois
mapContent
Salary:
Open
Type:
Full Time
Discipline:
Admin / Clerical
CLERK V - EMERGENCY DEPT. STROGER HOSPITAL Job Number:  00121484 
Job Posting:  Apr 5, 2018, 4:25:21 PM   Closing Date:  Apr 20, 2018, 4:59:00 AM Full-time  Shift Start Time:  3:00 P.M.   Shift End Time:  11:00 P.M.
Collective Bargaining Unit:  AFSCME 1111 Health and Hospital Systems Posting Salary:  STARTING SALARY:$17.601
Organization:  Health and Hospital Systems 

 

 

   

Location

Emergency Department

Stroger Hospital

1901 W. Harrison Street

Chicago, IL  60612

Shift: 3pm-11pm

 

 
 

Job Summary                                                 

Under general supervision, performs a variety of clerical functions requiring discretion and independent judgement.  These include patient registration, scheduling, and filing. Answers all calls and directs them to the appropriate department, contacts patients for follow up as needed.  May act as lead worker, all duties are performed in a highly confidential manner.


Typica l Duties

Provides customer service to the patients, family, and significant other.

Verifies patient information and registers patient in Electronic Medicals Records (EMR).

Schedules patient appointment in EMR.

Assists patient with using patient portal.

Distributes information to patients as directed by clinical providers.

Assists patients with transportation needs and makes follow-up calls as needed.

Participates in Health Center or Department Meetings.

Copies and/or scans documents as needed.

Answers calls and routes them appropriately.

Sorts and distributes mail.

Prints and distributes depart/discharge documents

Performs other duties assigned.

   

Minimum Qualifications

  • High School Diploma or GED  is required(must provide proof at time of interview)

  • One (1) year of clerical experience within a healthcare or customer service setting is required

  • Ability to type at a rate of 25 words per minute is required (may be required to test for proficiency)

     

MUST MEET ALL REQUIRED QUALIFICATIONS AT TIME OF APPLICATION FILING.

Preferred Qualifications

  • Knowledge of patient registration database system
  • Hospital registration experience

Knowledge, Skills, Abilities and Other Characteristics

  • Knowledge of clerical and standard office practices and procedures
  • Skilled in the use of standard office equipment
  • Demonstrate good phone and email etiquette skills with strong response times
  • Excellent verbal and written communication skills to work with all levels of individuals internally and externally
  • Demonstrate the ability to use word processing and database software
  • Ability to communicate with a diverse environment and communicate with tact and courtesy
  • Ability to understand and follow oral and written instructions
  • Ability to multi-task and prioritize assignments
  • Ability to lift ten (10) pounds
  • Ability to sit, stand, and bend for periods of time
  • Ability to travel as required
  • Ability to work flexible hours

  Benefits Package

  • Medical, Dental, and Vision Coverage

  • Basic Term Life Insurance

  • Pension Plan

  • Deferred Compensation Program

  • Paid Holidays, Vacation, and Sick Time

  • You may also qualify for the Public Service Loan Forgiveness Program (PSLF)  

      For further information on our excellent benefits package, please click on the following link: http://www.cookcountyrisk.com/

 

VETERAN PREFERENCE

PLEASE READ

 

When applying for employment with the Cook County Health & Hospitals System, preference is given to honorably discharged Veterans who have served in the Armed Forces of the United States for not less than 6 months of continuous service

 

To take advantage of this preference a Veteran must :

·      Meet the minimum qualifications for the position.

·      Identify self as a Veteran on the employment application by  answering yes to the question by answering yes to the question,

Internal Number: 203260
About Cook County Health & Hospitals System
The Cook County Health & Hospitals System’s mission is to deliver integrated health services with dignity and respect regardless of a patient’s ability to pay; foster partnerships with other health providers and communities to enhance the health of the public; and advocate for policies that promote the physical, mental and social wellbeing of the people of Cook County. CCHHS is comprised of two hospitals, John H. Stroger, Jr. Hospital and Provident Hospital, a robust network of more than a dozen community health centers, the Ruth M. Rothstein CORE Center, the Community Triage Center, the Cook County Department of Public Health, Cermak Health Services, which provides health care to individuals at the Cook County Jail and the Juvenile Temporary Detention Center, and CountyCare, a Medicaid managed care health plan. The system cares for more than 300,000 patients each year and its physicians are experts in their fields, committed to providing their patients with comprehensive, compassionate and cutting-edge care. Today, CCHHS is transforming the provision of health care in Cook County by promoting community-based primary and preventive care, growing an innovative, collaborative health plan and enhancing the patient experience.
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